Infrastructure | Reliability | Technology

              

   Infrastructure


All Weatherproof Containerized Vehicles Fleet of more than 250 Vehicles criss crossing the National Roads, ensuring safety & security of all your high value and fragile Cargo.

More than 100 routes, linked through well equipped 9 super hubs and hubs.
Delivering more than 1,25,000 packages a month.
Traversing more than 2,50,000 KMs a day.
Operating 24 hours a day, 365 days a year.

Network – Presence at and serving all the major business centers of Northern, Southern and Western India and shortly adding Eastern India as well.

Professional, Trained and Dedicated Manpower strength enabling us to ensure meeting our valued Customers’ service expectations.

Efficient, well-equipped and Trained Customer Service Cells at all regional locations maintaining centralized Inquiry Centers.

Computerized Branch locations connected through Internet, thus maintaining online connectivity and information flow.
 

    Reliability

Door to Door Pickup and Delivery Services.

Operating on a pre determined service schedule (Assured date of delivery at the time of booking).

Operating on the time tested and proven Hub and Spoke Mechanism, thus offering value for money to our Customers with a high degree of Service Efficiency.

Physical Proof of Delivery (POD) and Delivery Challan Acknowledgement (DCA). Standardized and Competitive Rates.

Multi Transit Insurance Policy to take care of the rare mis-happenings.

Excellent Service Levels – one of the best in the Industry.
Tamper Proof, one time safety locks as additional security.
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    Technology

 

VXPBranch: An internally developed comprehensive Express Application with Operation, Sales, Accounting modules, which captures the complete Out-Bound, In-Bound and Transshipments transactions right from the booking till the final delivery of consignments.

All the major Hubs are linked through VSAT connectivity.
All Regional and Major Branches are equipped with Broadband connectivity. It enables all our regional offices to update instantly on customer information, thereby providing maximum support to the customer.

High-tech MIS system. Mobile SMS Services. E-Mail Services.

CARE: The data captured by VXPBranch helps the customer to track the consignment status at any given point of time through our web site or by contacting the booking or delivery offices. Our website offers tracking facility in terms of arrival and dispatch status of consignments.

Besides, a dedicated team of IT professionals is always available to provide support for managing the operations and developing tailor-made systems to provide optimum support to the customers.

We aim to achieve:
100 % computerization across all branches. WAP-enabling of our consignment tracking system.
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